Warranty

Morden Nurseries guarantees Zone 2 & 3 hardy trees, shrubs, evergreens, vines, roses and perennials, planted in the ground and cared for per our instructions, from the date of purchase until the end of that growing season. We do not warranty seedlings, Zone 4+ plant material, improper care and damage caused by overwinter conditions. We must be notified of any issues with a plant at the first sign of stress for warranty to remain valid. We are not responsible for damage or loss caused by animals, insects, disease, vandalism, soil conditions or severe weather conditions such as flooding, drought or hail. A one-time replacement, by way of new plants or store credit up to original purchase price, is offered on dead plant material if they fail during the guaranteed period. No cash refunds.

PLANTING & CARE INSTRUCTIONS

  • Place plant in a hole at the same depth as the pot and twice as wide. Do not disturb or pull apart the root ball.
  • Step the plant in the ground tightly to ensure the root ball is stabilized and no air reaches the roots.
  • DO NOT WATER EVERY DAY. Water the plant slowly and deeply to ensure the entire root ball is watered 2-3 times a week, depending on weather and soil conditions. If you are unsure whether your plant needs watering, check 1-2″ down at the base of the plant, if there is moisture then leave it, if not, water it. Always water at the base of the plant, not the leaves.
    • Watering a little bit on a regular basis will cause the lower roots to dry out.
    • Watering too much will waterlog the roots and suffocate the plant.
  • Wood mulch placed at a thickness of 2-3″ at the base of the plant will help retain moisture and inhibit weed growth. We recommend keeping an area around the plant free from weeds and grass for establishment.
  • Root Rescue, bone meal or transplant fertilizer will help the roots settle in and establish faster.
  • Plants can become infected with disease and insects or suffer from nutrient deficiency after they leave our care. Most of these problems are preventable or treatable; the sooner you spot the problem the easier it is to treat. Seal any specimens in a bag if bringing them to the garden centre to prevent the spread of disease or escape of insect.
  • To check if a plant is alive, scratch the bark on a woody branch. If it is green or white the plant is still alive; if it is brown then it is dead or damaged. Check further down the stem until you find healthy wood. Cut off any dead, damaged or diseased branches immediately.
  • Contact us immediately at the first sign of any problems. Failure to do so will result in voided warranty.